All of our products are backed by 24-hour technical support services through our state-of-the-art customer logging and request systems. Through the Select Connect Edition program and the embedded Cloud Service Provider, each user gains access to a variety of free product and project management tools.
Relevant training and use of our products is provided either directly by our dedicated staff and in collaboration with Bentley Systems, or through the Learn Server as part of the Select Connect Edition program. Subscribers to this program also get free access to online seminars, useful guides, videos and more generally on a global database for every application of the Bentley product range.
Select service is a comprehensive support program for your applications which ensures the integrity of your investment.
Subscribers to the Select service enjoy free training in the use of their products through the Bentley Institute and the Bentley Learning Server.
Our specialized scientific staff is at your disposal to examine the specific needs of your business together and to find the best solutions together.
A complete request logging system, in collaboration with specialists from all Bentley Systems engineering departments, is available 24 hours a day for immediate troubleshooting.